How it works
One order. Eight managed stages.
You specify, and you approve twice: the quote, then the tested lot. We source, test, certify, document, move, insure and deliver — by road or rail to your door in India, or by sea for export — and send you the record at each stage.
Your part
Five steps, two approvals.
- 01
Send your requirement
You send the product, specification, quantity and destination. A few lines are enough.
We reply by email and confirm the details with you.
- 02
Review one quote
You read one quote for the goods and every managed stage, on the delivery terms you choose.
We state what is included, what is not, the payment terms and how long the quote holds.
- 03
Approve the order
You approve the quote and the specification. This is your first approval.
We secure supply at origin and begin sourcing.
- 04
Approve the lot
You read the laboratory report and approve before we load. This is your second approval.
We draw samples, test against your parameters and arrange certificates. A lot that fails does not ship.
- 05
Receive the cargo
You follow each stage and take handover at the agreed point.
We move, ship and insure the cargo, and send the complete document pack.
Our part
Eight stages, managed and evidenced.
Each stage ends with something you can hold us to — a report, a certificate or a shipping document, added to your order. Orders within India go by road or rail to your door; export orders add ocean freight.
At origin
Stage 01: Sourcing at origin
We identify producers and processors in India that can meet your specification and volume, check the certificates their facilities hold, and secure supply for your order.
You receiveSupplier and origin details, and the facility's certificates, with your quoteStage 02: Quality testing
Samples are drawn from the lot by an independent laboratory or inspection agency, not the supplier, and analysed at an ISO/IEC 17025-accredited laboratory against your parameters and the limits of your market — FSSAI's within India, your destination's for export. You approve the report before we load.
You receiveCertificate of analysis for the lotStage 03: Certificates
Within India, we supply the certificates your specification asks for. For export, we arrange the export certificates your shipment needs from the bodies that issue them, and any official certificate your destination requires for the product.
You receiveThe certificates in your specification; for export, phytosanitary, origin and fumigation certificates where they applyStage 04: Documentation
The invoice, packing list and product specification are prepared and checked against the order, so the papers match the goods. Within India the consignment travels with a GST tax invoice and an e-way bill; for export, with the commercial set your import file needs.
You receiveGST tax invoice and e-way bill within India; the commercial document set for export
In transit
Stage 05: Road and rail transport
Goods move from farm gate or factory by road or rail, on transport we book and follow: to your warehouse or factory anywhere in India, or to the port and through export clearance.
You receiveDispatch and arrival updates, and the transporter's receiptStage 06: Ocean freight
For export under CFR, CIF and DAP, we book vessel space and follow the shipment to arrival. Import clearance at your port stays with you or your broker. Orders within India do not need this stage.
You receiveBill of lading and shipment tracking (export)Stage 07: Cargo insurance
Within India, the goods can be insured in transit to your door. For export under CIF, we arrange cover for the voyage. Your quote states the insurer, the cover, the insured value and who files a claim.
You receiveInsurance certificate
At destination
Stage 08: Delivery and handover
We hand over the goods at the agreed point: at your warehouse or factory in India, on board at origin under FOB, at your port under CFR and CIF, or at the place you name under DAP. The complete document pack comes with it.
You receiveComplete document pack
Delivery terms
Which stages each delivery term includes.
You choose how far we carry the order. The further the term, the more of the stages are in your quote.
Within India — by road or rail
| Stage | Ex-worksCollected at origin | DeliveredTo your door in India |
|---|---|---|
| 01 Sourcing at origin | Included | Included |
| 02 Quality testing | Included | Included |
| 03 Certificates in your specification | Included | Included |
| 04 GST tax invoice and e-way bill | Included | Included |
| 05 Road or rail transport to your door | Yours | Included |
| 07 Transit insurance | Yours | Can be included |
| Risk in transit | Yours | As your contract states |
| 08 Delivery to your warehouse or factory | Yours | Included |
| GST | On your quote and invoice | On your quote and invoice |
Within India, your quote and contract state the term, the delivery address and exactly what is included. Ocean freight (stage 06) applies only to export.
For export — by sea
| Stage | FOBLoaded at origin port | CFRFreight to your port | CIFFreight and insurance | DAPDelivered to a named place |
|---|---|---|---|---|
| 01 Sourcing at origin | Included | Included | Included | Included |
| 02 Quality testing | Included | Included | Included | Included |
| 03 Export certificates | Included | Included | Included | Included |
| 04 Documentation | Included | Included | Included | Included |
| 05 Transport to port and export clearance | Included | Included | Included | Included |
| 06 Ocean freight | Yours | Included | Included | Included |
| 07 Cargo insurance | Yours | Yours | Included | Our risk until delivery |
| 08 Delivery to a named place | Yours | Yours, from your port | Yours, from your port | Included |
| Import clearance, duties and taxes | Yours | Yours | Yours | Yours |
Export terms follow Incoterms 2020. Your quote and contract state the term, the named port or place, and exactly what is included.
What stays with you
Within India, you receive the goods with a GST tax invoice and an e-way bill, and how you store, use or resell them is yours. For export, you remain the importer of record: import clearance, duties, taxes and any pre-notification stay with you or your broker. We supply the documents your file needs either way.
If a lot fails, it does not ship
A lot that fails the agreed specification at pre-shipment testing is not loaded. After shipment, how a quality claim is raised and remedied is written into your contract.
Start with step one.
Send the product, specification, quantity and destination. A named person replies by email.